Hassle-Free Returns.
Our Fair & Simple Return Policy

🎯Quick Overview

  • 📞 Report issues within 48 hours
  • ✍️ Get an RMA before returning
  • 📦 Return within 7 business days
  • ✅ Full refund or replacement upon approval
⏱️ Time is Important
We want to help you quickly! Here's what to know:
  • Report any issues within 24-48 hours of receiving your part
  • Call us at 1-800-606-1107 if there's any problem
  • Don't accept damaged packages from the shipper
🤔 How to Return a Part
Follow these simple steps:
  • Contact our customer care 1-800-606-1107
  • Get an RMA (Return Merchandise Authorization)
  • Return the part within 7 business days
  • Provide a return tracking number
  • Ship to the address provided in RMA instructions
💰 Refunds & Replacements
When we receive your return:
  • We'll inspect the part
  • If approved, we'll process your refund or send a replacement
  • Refunds are issued in the original payment form
⚠️Important Things to Know
  • Labor costs are not covered
  • Modified or disassembled parts can't be returned
  • All issues must be reported in writing (email, mail, or fax)
  • Parts are uniquely identified by markings
💸 Potential Fees
You may be charged in these situations:
  • Refusing a package: 25% restocking fee + two-way shipping
  • Order cancellation: 25% restocking fee + shipping costs
  • No response to shipping company: Same as refusing package
📦 Shipping Guidelines
  • Customer is responsible for return shipping costs
  • Use the address provided in RMA instructions
  • Package must be returned in original condition
  • Items damaged during shipping must be confirmed by our specialists
❌ What We Can't Accept
  • Parts different from what we sent
  • Items returned without an RMA
  • Returns after 7 business days
  • Modified or tested parts

📞 Need Help?

We're here for you! Contact our friendly team:
1-800-606-1107
Our business hours are from 7 AM to 4 PM Pacific Time, Monday through Friday.
🫶

Our Commitment

We stand by our products and your satisfaction. Our goal is to make you comfortable with your used auto part purchase.
This policy is designed to protect both our customers and our business while ensuring the best possible service.